Business Details
33 Years
experience
Luxury Salon & Spa Services in Rochester
At Solutions Studio and Spa, we have dedicated ourselves to creating a sanctuary where clients can escape daily stressors and prioritize self-care. Since our founding in 1993 by sisters Jackie Leturneau and Jennifer Grim, we have cultivated a warm, inviting environment across our 6,000-square-foot facility in Rochester, New York. Our team of skilled professionals approaches every service as a personalized experience, combining technical expertise with genuine hospitality. We invest in ongoing education for our staff to ensure they remain at the forefront of industry techniques while maintaining a commitment to safety through medical-grade sterilization practices.Our European Level System for hair designers rewards experience and dedication, allowing clients to choose services tailored to their specific needs. From hair design and nail care to facials, massages, and specialized body treatments, we emphasize both immediate results and long-term wellness. Our facility features co-ed relaxation areas with fireplaces, refreshments, and plush seating to enhance your visit. We guarantee satisfaction through complimentary consultations and personalized product recommendations while maintaining transparent policies regarding refunds and service guarantees.
Services
Hair Design
Facials
Massages
Nail Services
Waxing
Spray Tan
Eyelash Extensions
Body Treatments
Natural Energy Wellness
Hair Extensions
Details
- Year established: 1993
Highlights and features
- We provide continuing education for all staff to maintain cutting-edge techniques
- Our European Level System ensures appropriate stylist expertise for every client
- Medical-grade autoclave sterilization guarantees client safety during all treatments
- Complimentary consultations ensure personalized service recommendations
- Co-ed relaxation areas with refreshments enhance your overall experience
What people say
Total relaxation
Professional staff
Stunning results
Luxurious experience
Personalized care
Services
Hair Design
Our European Level System ensures appropriate expertise for every client. Services range from basic cuts to specialized color treatments, extensions, and bridal styling. All appointments include a relaxing scalp massage while experienced stylists provide personalized recommendations for maintaining hair health between visits.
Spa Pedicure
Therapeutic pedicure chairs provide customized foot treatments with exfoliation, massage, and polish options. Clients may choose traditional polish, gel finishes, or no polish while enjoying paraffin wax treatments in deluxe options. Each session includes callus filing and cuticle care for comprehensive foot maintenance.
Fifty Minute Facial
Customizable facial treatments address specific skin concerns using professional-grade products. Sessions include skin analysis, product selection based on individual needs, and optional enhancements like eye treatments or dcolletage care. Estheticians tailor each appointment to achieve anti-aging, acne reduction, or skin brightening goals.
Swedish Massage
Customizable pressure techniques improve circulation and relieve muscle tension. Sessions incorporate hot stone therapy upon request while prenatal options use specialized positioning pillows. Treatments focus on specific areas of concern or provide full-body relaxation through tailored massage approaches.
Spray Tan
Hand-applied tanning solutions create natural-looking color with three shade options. Treatments include pre-application preparation guidance and post-care instructions for extended wear. Clients receive disposable undergarments while advised to wear loose dark clothing after appointments for optimal results.
People
Jackie Leturneau
Co-Founder
Co-founder of Solutions Studio and Spa with over 30 years in the beauty industry. Focuses on creating welcoming environments and maintaining technical excellence through continuous staff education programs.
Jennifer Grim
Part Owner
Co-owner dedicated to client satisfaction and service innovation. Works closely with staff to implement new techniques while maintaining the spa's original vision of personalized, high-quality care.
Patty McEntee
Master Platinum Hair Designer
Senior stylist with advanced color expertise, specializing in complex transformations. Provides mentorship to junior staff while maintaining a loyal client base through consistent, high-quality results.
Julia Palmer
Licensed Massage Therapist
Specializes in therapeutic treatments addressing chronic pain and stress relief. Customizes sessions to individual needs while incorporating prenatal massage techniques for expecting mothers.
Kate Bonis
Licensed Esthetician
Skin care expert with focus on personalized facial treatments. Conducts detailed skin analyses to recommend appropriate products and maintenance routines for long-term skin health improvements.
Questions
What should I wear for my spa appointment?
Arrive 15 minutes early in comfortable clothing. Robes and slippers are provided for spa services while dark clothing is recommended after spray tan applications.
Can I customize my facial treatment?
All facials are personalized during consultation. Choose from 25, 50, or 80-minute sessions with optional enhancements like eye treatments or décolletage care.
What payment options are available?
We accept major credit cards, cash, and checks. Gift certificates make ideal presents for any occasion and can be applied toward any service or retail purchase.
How do I maintain my gel manicure?
Avoid prolonged water exposure and use recommended cuticle oil daily. Schedule fills every 2-3 weeks to maintain optimal appearance and prevent lifting.
Are children allowed in the spa?
Minors under 18 require parental consent for spa services. Non-participating children are not permitted in treatment areas to maintain a relaxing environment.
What's the cancellation policy?
Please notify us at least 24 hours in advance for cancellations. Late cancellations or no-shows may incur a 50% service fee to accommodate scheduling demands.
