Where Comfort Meets Beauty
Welcome to Downtown Nail & Spa, located in the heart of San Diego, CA 92101. Our nail salon was founded on the idea of delivering only the finest nail and spa services to clients all over the San Diego area. We want your nails to be healthy and beautiful, and our nail salon provides a cozy environment, top hygiene, and the latest in cosmetic nail care services. Our goal is to surround you with luxury and pamper you in our plush nail salon, providing a comfortable escape from the troubles of everyday life.
Our Services
At Downtown Nail & Spa, we offer a wide range of services to cater to your nail care needs. Our nail care services include manicure, pedicure, and additional services such as gel extensions, waxing, massage, and eyelash extensions. We also offer spa packages, including deluxe combos and luxury combos, which combine our nail care services with relaxing spa treatments.
Our nail salon understands that Safety and Sanitation are key to your peace of mind. Our implements are medically sterilized and disinfected after each use. Buffers and files are used only once then discarded. All pedicure procedures are done with liner protection. And above all, our staff is trained to follow a proper sanitization protocol that puts clients' hygiene as the number one priority.
Our Commitment
At Downtown Nail & Spa, we are committed to providing only the best services to our clients. We strive to create a relaxing and comfortable atmosphere, where our clients can feel pampered and relaxed. Our staff is highly trained and experienced, and we use only the highest-quality products to ensure that our clients receive the best results.
Overall Experience
The reviews highlight both positive and negative experiences at the salon. Some customers rave about the excellent service, talented technicians, and beautiful nail designs, while others express disappointment and frustration with the quality of work, communication issues, and unmet expectations.
Praises for the Salon
- Many customers praise the friendly and talented staff, particularly Jenny, Kelvin, Ann, and Mary, who deliver high-quality nail art, manicures, and pedicures.
- The salon's cleanliness, comfortable massage chairs, and reasonable prices are also appreciated.
Complaints and Concerns
- Some customers express frustration with the quality of work, including thick, uneven, or improperly shaped nails, and rushed or messy services.
- Communication issues and misunderstandings about nail design and expectations lead to disappointment and unmet expectations.
- A few customers report rude or defensive behavior from technicians when concerns are raised.
