Protect your Natural Nails - Together, We Grow Nails for the Long Run
Located in the heart of Waco's downtown area, near Baylor University, Magnolia Markets, and Brazos River @ i-35 highway, EM Nails & Beauty Salon is dedicated to serving the Waco community, Baylor's staff and students, and hundreds of thousands of visitors from all around the United States. Our mission is to provide exceptional nail care and beauty services, ensuring our customers leave feeling pampered and indulged.
Our team of skilled and licensed professionals takes pride in their work, using the latest techniques and products to ensure every client receives a personalized and tailored experience. From manicures to pedicures, nail enhancements to eyelash extensions, we offer a wide range of services to cater to every beauty need.
Quality Service, Guaranteed
At EM Nails & Beauty Salon, quality is the cornerstone of customer satisfaction. Besides customer intimacy strategy, our quality strategy ensures that our customers are happy with their nails, eyebrows, eyelashes, and overall beauty experience. We have a 10-Day Warranty Policy, which promises that we will fix any issues that may arise with your nails within 10 days of service.
Our Services
We offer a variety of services, including:
- Manicures: From basic manicures to gel manicures, and everything in between, our expert technicians will leave your nails looking radiant and feeling pampered.
- Pedicures: Indulge in our luxurious pedicures, complete with soak-offs, massages, and moisturizing treatments.
- Nail Enhancements: Our expert technicians will work with you to create a customized nail design that suits your style and preferences.
- Waxing & Eyelash Extensions: Our skilled technicians will help you achieve silky-smooth skin and luscious eyelashes that frame your features beautifully.
Special Offers & Packages
- Pedicure Party: Invite friends or family for a fun and relaxing experience. Our pedicure party package is available after 7:00 PM for groups of five or more.
- Kid's Manicures: Treat your little ones to a special treat. We offer customized kid's manicures starting at $12.
Get in Touch
To make an appointment or learn more about our services, please contact us at:
921 S 9th Street, Suite 340, Waco, TX 76706
Tel: 254-224-8094
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OPENING HOURS:
- MON-SAT: 10:00 AM - 7:00 PM
- SUNDAY: 11:00 AM - 5:00 PM
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Overall Experience
The overall experience at the salon is mixed, with some customers having a great time and others having a terrible experience. Some common praises include the friendly and professional staff, reasonable prices, and good quality of work. However, some customers have reported rough and unhygienic services, including cut nail beds and unsanitary conditions.
Quality of Work
Some customers have reported subpar quality of work, including poorly done gel manicures and pedicures. In one instance, a customer's nail beds were cut multiple times, and the acetone was sprayed on their toes. In another instance, a customer's gel manicure was uneven and choppy. However, other customers have reported excellent quality of work, including well-done gel manicures and pedicures.
Staff and Service
The staff at the salon have received mixed reviews. Some customers have praised the friendly and professional staff, while others have reported rude and unaccommodating service. One customer reported that the technician was sick and trying to wipe their nose without being noticed.
Cleanliness and Hygiene
Some customers have reported unsanitary conditions at the salon, including dusty equipment and unclean spa chairs. However, other customers have reported that the salon is clean and well-maintained.
Warranty and Customer Service
The salon offers a warranty on their services, with some customers reporting that they honor it and fix any issues with their nails. However, one customer reported that they were charged extra for a service that was not requested.
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