Welcome to The Tanning Salon
At 5 STARS HAIR & NAILS, we are passionate about providing exceptional nail care services to our clients. Located in the heart of Milpitas, California, we are dedicated to delivering top-notch products combined with expert technique to bring you, our valued customers, the ultimate salon experience.
Our journey began with a simple yet ambitious vision: to create a nail salon that stands out from the rest by offering a unique blend of professionalism, expertise, and unparalleled customer service. Over the years, we have built a reputation for ourselves by consistently providing high-quality services and products, utilizing only the finest ingredients and techniques to ensure that every client leaves our salon feeling pampered and satisfied.
Our Services
At 5 STARS HAIR & NAILS, we take pride in offering a diverse array of services designed to cater to your every need. Whether you're looking for a basic manicure or a luxurious pedicure, we have got you covered. From our Essentials package to our Deluxe Oasis package, every service is carefully crafted to provide the ultimate pampering experience.
Our services include, but are not limited to:
- Manicures: Basic, Gel, and Physical Therapy (with Collagen, Lavender, 24 Gold, Aging Kiwi, Smoothing Rose, and Moisturizing & Hydrates options)
- Pedicures: Therapeutic Pedicure, Deluxe Spa Pedicure, Luxury Pedicure, Pampering Pedicure, Summer Bliss, Heavenly Soles, and Dipping Powder
- Dipping Powder: A revolutionary service that yields beautiful and healthy nails
Our team of skilled technicians is dedicated to providing exceptional service, listening to your every need and concern, and ensuring that your experience is nothing short of extraordinary. We strive to create an atmosphere of relaxation and tranquility, making you feel like royalty for the duration of your visit.
Join us on this incredible journey!
Disappointing Experiences
Some customers have had unpleasant experiences at 5 Stars Hair and Nails. One reviewer, who gave the salon a 1-star rating, felt that the staff added an automatic $10 tip to their bill, which they didn't appreciate. Another reviewer had a similar experience with staff members not being skilled and hurting their skin. Additionally, one reviewer complained about poor customer service, stating that the owner did not take their appointment cancellation seriously and was unpleasant when they were running a little late.
Exceptional Service and Results
However, many customers have had positive experiences at the salon. One reviewer praised the owner, John, for transforming their hairstyle and providing great service. Another reviewer, Moomoo, was impressed with the attention to detail of the nail artist, Nancy, and felt taken care of. Jescelyn Reyes, a long-time customer, praised the staff for being skilled and friendly, stating that they feel like family.
Mixed Reviews
One reviewer, Thu Dang, had a terrible experience with customer service, stating that the owner was uncooperative and unprofessional. Another reviewer, Lea Mocquard, was disappointed with the communication and length-of-hair requirements for using a Groupon voucher.
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